The refurbishing, repair, and recycling of your equipment

CSI’s Reverse Logistics Services includes after market services such as testing, refurbishing, repair and recycling of your electronic product.

CSI core strength lies in its ability to handle the customers reverse logistics needs in a seamless manner. For the past 25 years, CSI has been testing, refurbishing and repairing set-top boxes, internet gateways and other electronic devices with speed and accuracy. With its strong relationships with industry leading Fortune 500 manufacturers, CSI functions as an authorized service centre for many of them.

After-sales support is an important part of the consumer electronic product life cycle. CSI’s Return Merchandize Authorization (RMA) and In-Warranty support services help electronic manufacturers and service providers support their products following the sale to an end consumer. These services provide manufacturers the ability to focus on their core competencies and less on their supply chain.

  • Product Refurbishing Services help to restore used and functioning electronic equipment that may have been cosmetically damaged during the use of the product to a like-new condition.
  • Product Repair Services help to restore defective and non-functioning electronic equipment into like-new working condition as per manufacturer specifications.
  • Engineering Change Orders (ECO) Services offers manufacturers and service providers the ability to enhance or alter an electronic device in high volumes within a low short period of time.