Our Story

Everything CSI does is to ensure we are ready and prepared for any challenges that may arise for our partners. We proactively work on NPIs, supplier qualification, employee engagement and community involvement ensure we are ready for any new products our partners launch.

CSI drives efficiencies in the areas of operational cost, turnaround time and product quality through understanding challenges and opportunities for improvement that impact people, processes, and technology. This core methodology examines the 3 key ingredient factors present in every aspect of our business and advantageously exposes any risks helping us to anticipate pain-points and engineer groundbreaking solutions.

We help IoT companies take their product to market faster, and support them with their product life cycle.

How Our Work Speaks For Itself

A CSI Partner (MSO)
Problem

CPE units were getting returned in high volumes and no problems found

Solutions

CSI completed and analysis to find out what was happening to repair, salvage, and avoid recycling

A CSI Partner (MSO)
Problem

Issues with visibility into No Fault Found diagnosis through other MSO’s 3rd party testing partner

Solutions

CSI plays Quality Assurance role by diverting equipment for testing and sending back to 3PL

A CSI Partner (MSO)
Problem

Staging modems in high volume, rapidly to decrease time-to-market to increase inventory availability

Solutions

CSI set up special line and resources to accompany timelines

A product development company
Problem

Products were being returned in large batches without clear reasons for return

Solutions

CSI diverted returns to our warehouse to perform inspection and provide a report on problem parts to improve future prototype design

Corporate Social Responsibility

Sustainability

A large part of what we do is recycling by assisting to our partner organizations to re-deploy used consumer electronics equipment diverting them from becoming waste products in landfills and electronic graveyards. Furthermore, CSI has an established program in place to evaluate the carbon emissions generated by our operations.

The Scarborough Hospital Foundation Mosaic Lab

Community Contributions

For over two decades, CSI has been giving back to the community to promote a better, healthier, greener, and more responsible society. Over and above the many carbon offset initiatives CSI has participated in across the country, CSI has also made contributions to: